Ilene Castillo - Manager, Global Accounts
In 1989, Ilene began her varied career working with the hospitality industry, learning from the best, Disney MGM Studios. It was unparalleled training and an amazing opportunity to see the inside operations of guest relations and customer service. From there, Ilene worked and excelled at group travel in the field of LIVE shows and television productions. She gained experience coordinating and producing for various well-known and high profile television shows at all levels of budgeting and style. In producing the shows and events, Ilene negotiated all aspects of travel, spanning the globe, for groups; including executives, staff, crew and talent.
Ilene Castillo joined HelmsBriscoe in 2009, bringing with her an extensive knowledge of travel; moving individuals as well as groups to the destinations of their choice for work and play. She feels incredibly fortunate to work in an industry filled with passion, adventure, and excitement. Ilene is committed to serving every client's unique requirements to exceed their expectations. No meeting or event is ever the same and she strives to make every experience with HelmsBriscoe a stellar success. Whether big budget or small budget, Ilene has the client's needs in the forefront of her mind when searching for and presenting the perfect location. Ilene willingly takes on the challenge to procure the best value for her clients while fulfilling their needs and providing the flawless meeting of their dreams.